Support
ITS17 is committed to offer the highest level of support and services to our customers.
ITS17 technical support is provided by experienced consultants, who are familiar with the software and also know the web programming, so they will fix the issues in shortest time possible. A proof of our excellent support is the exceptional documentation that we provide in multiple formats (HTML, WORD and PDF). This documentation includes print screens for the entire processes related to expense reports, documentation that reduce the training time tremendously and makes new users ready to use the software in little or no time.
We constantly improving our software based on our clients requirements. Some of the features we plan to include in the next release 1.2 are:
- Include documents attached in the email
- Default "Assigned To" field to an administrator for each client
- Add additional quick stats page
ITS17 also offers training, consulting, data migration, and custom design services intended to facilitate customers increase their productivity even further.
Even if we our software does not include a feature that you looking for please contact us we regularly updating our software and we will be happy to meet your requirements.
The support can either by accessed through the web or by email.